Trust, Safety & Transparency
Self-Exclusion Guide
What self-exclusion is, when it may help and what to consider when requesting an account exclusion.
What it does
Self-exclusion is a stronger account restriction intended to prevent access for a chosen period or, depending on the operator, indefinitely.
Before requesting
Check whether the operator applies exclusion across related brands, what happens to account balances and open bets, and how marketing communications are handled.
Do not work around it
Opening replacement accounts or using another person’s account undermines the purpose of self-exclusion. Consider blocking tools and financial controls as additional barriers.
Editorial note: This page provides general information. Betting products, operator terms and legal requirements can change. Where a topic affects your legal or financial position, verify current primary sources and obtain appropriate professional advice.